As part of our local technical support team, Uniserve Communications is looking for a full-time T1 technical support for our Vancouver office. We provide the latest technologies in digital phone, high speed internet, web-hosting, email, Cloud and data co-location Services. We take pride in giving our business and residential customers the most personalized care possible. At Uniserve you have the chance to work together with a great team of dedicated people who have a high level of responsibility in an exciting and challenging business.
Tier 1 is the first point of technical contact for clients of all sizes. The large variety of inquiries mean that it is important to be able to be able to process varied bits of information in order to identify and address issues. Tier 1 understands the importance of customer service and is able to resolve a variety of basic technical and administrative issues.
Main Job Tasks and Responsibilities
SKILLS, EXPERIENCE AND QUALIFICATIONS